Loading...
Loading...

Florida Surplus Lines Service Office

Annual Report 2016

WELCOME

On behalf of the Florida Surplus Lines Service Office Board of Governors, I am pleased to present the 2016 Annual Report which outlines our organization’s health and achievements during the past year. FSLSO has as its vision to lead and serve the surplus lines community through innovative solutions. It is a privilege to chair an organization that pushes itself so hard in constant pursuit of excellence.

 

With Executive Director Gary Pullen at the helm, the team at the Service Office is steadfast when it comes to protecting the surplus lines industry in Florida and facilitating compliance. The results of these efforts to assist the agent community speak for themselves: out of nearly $5 billion in premium in 2016, 99% of agent premium was reported accurately, and 91% of agent policy transactions were submitted timely. This is an organization that is serious about fulfilling its mission.

MISSION: facilitate compliance

VISION: lead and serve through innovative solutions

2016 was an exciting and productive year for both the Surplus Lines industry in Florida, as well as the Service Office. Surplus lines premium written in Florida continued to grow, nearing almost $5 billion in 2016. Since its inception, FSLSO has been charged with protecting consumers, monitoring marketplace compliance and protecting state revenues. In fact, our Compliance Review and Premium Reconciliation programs discovered over $85 million in unfiled premium in Florida, resulting in more than $2 million in taxes, services fees, assessments and penalties recovered. Over our 18 years of operations, we have learned a lot and have developed a deep appreciation for the customer perspective. As is our regular practice, in 2016, we visited with several agents and agencies, both small and large in order to gather a deeper understanding of how our users interact with our office and can benefit from our filing software.

2016 ACHIEVEMENTS

GROWTH

TOTAL FLORIDA PREMIUM 2016

2016 POLICY INFO

THREE YEAR GROWTH

TOP COVERAGES BY TOTAL FLORIDA PREMIUM 2016

TOP INSURERS BY TOTAL FLORIDA PREMIUM 2016

TOP COUNTIES BY TOTAL FLORIDA PREMIUM

COMPLIANCE

COMPLIANCE REVIEW

PREMIUM RECONCILIATION

FILING COMPLIANCE

REPORTING

COMPLIANCE

PAYMENT

COMPLIANCE

REGULATORY PLACEMENT COMPLIANCE

COMPLIANCE FACILITATION

COMPLIANCE REVENUE

FOR EVERY

IN OPERATING EXPENSES,

WAS GENERATED IN COMPLIANCE REVENUE.

$1.00

$1.76

EDUCATION & PUBLIC INFORMATION

SOCIAL MEDIA

INNOVATION

SLIP ENHANCEMENTS

TOTAL AGENT SUBMISSIONS AND TRANSACTIONS RECEIVED VIA SLIP VS. BATCH*

AGENT TRANSACTIONS

AGENT TRANSACTIONS SUBMITTED BY MONTH*

SURPLUS LINES AUTOMATION SUITE (SLAS)

FINANCIALS

STATEMENT OF NET POSITION

STATEMENT OF ACTIVITIES AND CHANGES IN NET POSITION

STATEMENT OF CASH FLOWS

BOARD AND STAFF

2016 Board of Governors

Gary D. Pullen, Executive Director Florida Surplus Lines Service Office Keith M. Driggers, Chair ClearView Risk Roy V. Fabry, Vice-Chair Kahn-Carlin Insurance A Risk Strategies Company Irvin "Skip" Wolf III, Secretary/Treasurer Burns & Wilcox Steve Finver Gabor Insurance Services, Inc. Michael J. Franzese RT Specialty, LLC
 David Holcombe International Speedway Corp. D. Conor O'Leary Shelly, Middlebrooks, and O'Leary, Inc. Lorna Wirtz Johnson & Johnson C. Sha'Ron James Insurance Consumer Advocate Florida Department of Financial Services

2016 FSLSO Staff

Gary D. Pullen Executive Director Georgie Barrett Deputy Director of Operations Bryan Young Assistant Director of Agent and Insurer Services Sheila Pearson Controller Tiffany Maruniak Product and Business Development Manager Trevor Flanagan Information Technology Manager PJ Parker-Comer Public Information Manager Barry Lanier Compliance Manager Jesse Barrett Technical Support Analyst Brian Bogner Insurance Analyst Corey Capps Staff Accountant Jim Day Database Administrator
James Farmer Senior Information Architect John Felder Senior Technical Support Analyst Jean Ferrer Premium Reconciliation Coordinator Lisa French Insurance Analyst Kristen Gray Insurance Analyst Bobbi Harter Operations Specialist Rachel Hoffman Business Specialist Tracy Ingle Premium Reconciliation Specialist Felicia Meredith Compliance Review Analyst Jennifer Mills Business Specialist Kelli Moser Business Analyst Tracy Pafford Public Information Specialist Amber Pullen Accounting Specialist

FLORIDA SURPLUS LINES OFFICE •  1441 MACLAY COMMERCE DRIVE, SUITE 200, TALLAHASSEE, FL 32312  •  © 1997-2017